Design That Actually Works

We started chargefluxnet in 2019 because we saw too many beautiful websites that nobody wanted to use. The Taiwan market needed designers who understood that pretty interfaces mean nothing if people bounce after five seconds.

Our approach comes from working with actual businesses — not theoretical case studies from design school. When a shop owner in Jiaoxi Township can't figure out their own website, something's fundamentally broken. We fix that disconnect.

The work we do centers on one question: will real people understand this? Everything else flows from there.

Design workspace with sketches and digital mockups showing user-centered design process

How We Got Here

Building a design practice takes patience. These moments shaped how we think about visual communication and user experience today.

2019

First Steps

Started with three clients in Yilan County who needed their websites to actually generate business instead of just existing online.

2022

Method Refinement

Developed our consultation framework after realizing most design problems stem from unclear business goals and assumptions about users.

2025

Today

Working with businesses across Taiwan to create digital experiences that people find useful instead of frustrating.

Collaborative design session with client feedback and iterative improvements

What Drives Our Work

Real User Testing

We put designs in front of actual people before launch. If your mom can't figure out your navigation, your customers won't either. Simple usability testing catches problems that look fine in design files.

Business Context Matters

A design isn't successful because it won an award. It's successful when it helps your business achieve specific goals. We start every project by understanding what you're trying to accomplish and who needs to take action.

Honest Feedback

Sometimes the design you want isn't the design you need. We'll tell you when an idea creates friction for users or conflicts with your business objectives. Our job is outcomes, not applause.

The People Behind chargefluxnet

We're not a big agency. Just two designers who care deeply about making digital experiences that work for regular people trying to get things done.

Portrait of Jasper Valtonen, lead design consultant

Jasper Valtonen

Lead Design Consultant

Spent eight years watching people struggle with poorly designed interfaces. Now focuses on visual systems that reduce cognitive load and help users complete tasks without friction. Background in information architecture and user research.

Portrait of Silje Thorsen, UX strategy consultant

Silje Thorsen

UX Strategy Consultant

Translates business requirements into design decisions that make sense for end users. Specializes in designing for diverse user groups with different technical abilities. Believes most design problems are actually communication problems in disguise.

User research and testing documentation with real feedback
Design iteration process showing refinements based on user behavior

Our Consultation Process

Good design consultation isn't about showing you mockups and collecting payment. It's about understanding your business challenges and creating visual solutions that address real problems.

We typically work in focused sessions over several weeks. This gives you time to implement changes and gather actual user feedback before the next round of improvements.

1

We start by identifying who uses your site and what they're trying to accomplish. This usually reveals gaps between your assumptions and reality.

2

Next comes rapid prototyping with real content. We test these with actual users to find friction points before investing in full design.

3

Final designs come with implementation guidelines and the reasoning behind each decision. Your team needs to understand why things work, not just what to build.

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